Digital Transformation at its best
Federal agencies are working to bring outdated and vulnerable software, hardware, and IT process to the next level of digital transformation. This includes the IT help desk that is vital to keeping the thousands of government employees productive and providing critical services to our citizens. It also means the design and development of new systems that are created from scratch or customized to fill critical needs through new software developments & mobile apps.
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View our Capabilities Statement here.
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LET US HELP YOUR AGENCY:
Optimize
Our certified IT team excels with design, deployment, maintaining and building new IT systems. We balance XLAs with SLAs for a more informed implementation. A data-driven ITSM is an efficient, productive, and innovative ITSM. Transforming how you do classic implementations means improved outcomes, revenues and heightened customer satisfaction.
Changing how agencies do "help desk, faster resolutions come from:
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Workflow automation
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Intelligent automation
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Cloud & mobile customization
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Website developments to streamline functionality and access
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AIOps integration & management
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CI/CD in all ITSM & ITOM functions
Excellent customer service is hard to come by in today's climate but employees that feel valued deliver high levels of customer satisfaction. TechResolve is a customer and employee-centric company valuing the IT service experience whether training, designing, building or customizing systems.
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NAICS Codes:
541513
541512
541511
541519
541611
541690
541330
611420
611430
